Warranty Support
Baoliter warranty information
Baoliter provides product support for qualifying Amazon purchases. Use this page to understand common warranty coverage, exclusions, and the information support needs to review your request.
Last updated: May 1, 2026
Typically covered
Device defects under normal use, subject to purchase verification
Basic product operation issues that cannot be resolved through setup guidance
Missing or damaged included parts reported after delivery review
Warranty questions tied to a qualifying Amazon order
Typically not covered
Damage from misuse, water exposure, drops, or unauthorized modification
Normal wear on reusable electrode pads or accessories
Issues caused by use outside the manual or safety guidance
Amazon return decisions, refund timing, or shipping carrier delays
What to include in a support request
Amazon Order ID
Name and contact email
Short description of the issue
Mode, channel, intensity, and pad area if troubleshooting
Warranty support is not connected to Amazon reviews. Baoliter never asks customers to leave, change, or remove a review in exchange for warranty support.